Gage - Phone Background Image – Incident details

All systems operational

Phone Background Image

Resolved
Major outage
Started about 1 year agoLasted about 4 hours
Updates
  • Resolved
    Resolved

    We have determined that the logo will be overwritten and return to normal when the phones download their configuration file overnight. If the background image on your phone is still incorrect in the morning, please contact our office for additional help.

  • Investigating
    Investigating

    As part of an individual project, an option was selected that inadvertently pushed a background logo to a number of our customers' phones. We are aware of the incident and are working to clear the logo and restore any logos that you may have had on your phone. We recognize the confusion that it may have caused but be assured that the operation of the phone remains unaffected.

    We will update this incident as we work to restore the phone backgrounds.